www.sktm.in is absolutely dedicated to preserving the privacy of all its customers. We are the sole owner of the information that is collected on this site, and we will not sell, share, or rent this private information to any other person.
The personal information collected from you, including your name, shipping address, telephone number, e-mail address, billing address, is necessary in order to:
- Process an order
- Ship your order to you
- Provide you with superior shopping experience.
- If we have difficulty in processing your order, the contact information is used to get in touch with you.
Sree Kumaran ThangaMaligai takes utmost precaution to protect the privacy of your personal information. To protect the information you send using our registration/order form. Please be sure that you are in a secure page, such as shopping cart check out contains secure socket layer (SSL) encryption a lock icon appears at the url address bar of the web page. Only the parties responsible for processing your order have access to your credit card and bank information.
Sree Kumaran ThangaMaligai continuously reviews its policies and practices to ensure that all private and personal information remains safe and secure.
Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customer can always check the status of their order from Track Order. Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use). Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque.
NOTE: In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest.
SKTM is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.
In the unlikely event that the order delivered is in damaged condition, or otherwise, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice and get the refund. Our courier partner will collect the order from the address provided by you and will get it back to us.
Domestic Order: Our courier partner will collect the order from provided address (within India). Customer need not pay any shipping charges to return the product.
We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund may not be possible.
Once the refund process has been initiated, the amount will be directly refunded to your account via the same mode through which the transaction was made or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use).
In case the customer pays online then amount will be refunded within 7-15 working days from the receipt of returned product(s) at the warehouse of SKTM
All products and the information displayed on SKTM constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.
No act or omission of SKTM prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.
We have made every effort to display the colors and sizes of our products that appear on our website as accurately as possible. However, as the actual colors you see will depend on your monitor. We cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. Packaging of the product may vary from that displayed on the website.
All updated jewel displaying size whether gold, silver or diamonds are only approximate. Items may have been enlarged, zooming option is enabled to show the coherence of the product. Please note that when viewing high quality diamonds or colored gemstones on your monitor there are certain limitations. Most monitors display images at different dots per inch (dpi) and are not color corrected. In other words, all monitors are not the same, and we cannot guarantee that what we see is exactly the same on your screen.
The only time Sree Kumaran ThangaMaligai will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.